Student Loan and Private Loan FAQs

General Questions about Using SimpleTuition

I need a loan. What do I do?
To search for a student loan, follow these simple steps:

• Enter the amount (or an estimated amount) for how much you need to borrow and choose the type of student or borrower you are (undergraduate, graduate or professional student, or parent).
• Check each box that applies to the type of loan you are seeking. If you are searching for private student loans, please check if you have a co-signer.
• Click “Find Loans”.
• Fill in the expanded form, including your school information. If your school does not appear on this list, our loan database may not include loans approved for students enrolled at your school. Please contact the financial aid office at your school for other options.
• Click "View Loans" and you will see a list of multiple loans, from which you can compare and choose one and click "Apply." You will be taken to the lender's website and application. You can also email or print the list of loan options from this page.

Good luck in your search!

How was this set of student loan results selected?
SimpleTuition's loan search and comparison tools save you time by doing the research for you. We connect you to the lender to apply for the right student loan for your borrowing needs.

SimpleTuition pre-screens loans based on your search criteria. We have up-to-date pricing and eligibility information from lenders, which allows us to present the most relevant loan options to you in an apples-to-apples comparison.

We filter loans based on the loan amount, student's school, degree program, and state of residence, and monitor any changes due to events in the lender and credit industry.

As the economy changes, lenders have tightened their lending criteria or even stopped lending altogether. Some lenders will not allow borrowing by students at certain schools because of the risk the student will default on the loan. Lenders often restrict the amount that they will loan, and some lenders are not licensed to lend in certain states.

I haven't heard from the lender I selected, and I applied for a loan a while ago. Can you help me?
We recommend that you follow up with the lender directly for the status of your loan application. Often, the application for a student loan is delayed because of missing information on the application. Confirm that you have provided the following information, if requested, on the application:

• Proof of enrollment (letter from school, tuition bill, school certification)
• Proof of income (w-2, full tax returns, or copy of paystub)
• Signature verification (license, state identification, or military identification)
• Copy of the student’s visa (for international students who apply with a U.S. citizen or permanent resident as the co-signer)
• Credit agreement / promissory note / e-signature

If you are still having trouble, please contact us with the name of the lender or student loan you chose and when you submitted the application and we will try our best to connect you to the lender.

What if my school isn't listed on SimpleTuition?

If the name of your school is not found when searching for a loan on SimpleTuition, select “Other” from the list. In some cases, it may be possible that our database may not have any loans that match your criteria, or may not include loans approved for students enrolled at your school. We frequently add new lenders and loans, so please visit us again in the future, or check with the financial aid administrator at your school for more options.

What are the browser requirements for using SimpleTuition?

To optimize your SimpleTuition site experience and access advanced functionality we recommend enabling JavaScript in your browser settings and adjusting your browser to accept cookies. If you have disabled either of these functions within your browser, certain interactive features of the site may not display properly. Refer to SimpleTuition’s Privacy Policy for more details.

SimpleTuition supports the following browsers:

• Microsoft Internet Explorer versions 6.0 and higher
• Firefox version 2.0 and higher
• Safari version 3.0 and higher

Viewing the SimpleTuition site in older or non-compatible browsers may result in irregular display or reduced functionality.

The SimpleTuition site is best viewed on monitors displaying a resolution of 1024 x 768 or greater and 16-bit color or higher.

I can't get the site to work. Can you help me?
We’re sorry you are having trouble using our website. Without more information, we cannot truly diagnose the issue, but we can make a few suggestions:

• Close your browser window and visit our site again. Most often, problems with websites are temporary.
• Check our system requirements to ensure the browser and operating system you are using is compatible.

If the problem persists, please send a note to support@simpletuition.com with the following information, and someone will get back to you within 2 business days:

• Operating system (for example, Microsoft Windows XP)
• Browser type and version (for example, Internet Explorer, 6.0)
• As much information as possible to describe the problem – including exactly what page you were on and what happened.

How do I enable Javascript in Internet Explorer (IE) version 6 or 7?

1. In the browser window, click the Tools menu.
2. Select Internet Options....
3. Click the Security tab.
4. Click the Custom Level button.
5. Scroll down until you see the Scripting section. Select the Enable radio button for Active Scripting.
6. Click the OK button.
7. Click the Yes button in the confirmation window.
8. Click the OK button to close the Internet Options window.

How do I enable Javascript in Firefox version 2 or 3 on a PC?

1. In the browser window, click the Tools menu.
2. Select Options....
3. Click the Content icon.
4. Select the Enable JavaScript checkbox.
5. Click the OK button.

How do I enable Javascript in Firefox version 2 or 3 on a Mac?

1. Go to the Firefox drop down menu.
2. Select Preferences.
3. Select the Content icon.
4. Select the Enable JavaScript checkbox.
5. Close the preferences window.

How do I enable Javascript in Safari?

1. Click the Safari menu.
2. Select Preferences.
3. Click the Security tab.
4. Select the Enable JavaScript checkbox.

How do I enable cookies in Internet Explorer (IE) version 6 or 7?

1. In the browser window, click the Tools menu.
2. Select Internet Options....
3. Click the Privacy tab.
4. Click the Default button or manually slide the bar down to Medium.
5. Click the Apply button.
6. Click the OK button to close the Internet Options window.

How do I enable cookies in Firefox on a PC?

1. In the browser window, click the Tools menu.
2. Select Options....
3. Click the Privacy icon.
4. Select the Accept cookies from sites checkbox. You may change the Keep until: option, but it is not necessary.
5. Click the OK button.

How do I enable cookies in Firefox on a Mac?

1. Go to the Firefox drop down menu.
2. Select Preferences.
3. Select the Privacy icon.
4. Under Cookies mark the checkbox for Allow sites to set Cookies.
5. Close the preferences window.

How do I enable cookies in Safari?

1. Click the Safari menu.
2. Select Preferences.
3. Click Security.
4. In the Accept Cookies section, select Always.
5. Click OK.